Digital transformation is not just about being modern—it’s about being meaningful. For Chuma Qwalela, the Head of Strategy and Business Integration at Rand Mutual Assurance, the real challenge of going digital is not about the tech; it’s the mindset. In this interview, she shares how Rand Mutual Assurance is bridging the gap between legacy systems …

Across Africa, the insurance industry is undergoing a period of accelerated change. But while front-end innovation like AI and cybersecurity often grabs headlines, many insurers are quietly tackling a more complex challenge: modernising the legacy core systems that underpin their operations. Legacy platforms, often built over a decade ago, are becoming increasingly difficult — and …

Emerging tech like AI and IoT are reshaping insurance—but not without nuance. We recently interviewed Carli Jacobs, CEO: Swiss Re Africa and Head L&H Middle East & Africa, who offers a refreshingly grounded perspective on what’s worth automating, when AI makes sense, and why responsible AI should guide the way. Q: How do you see …

Leadership in insurance today means more than digital know-how. It’s about cultivating agility, trust, and a culture of innovation. Darryl Grater of Discovery Insure shares what it takes to lead transformation in a time of rapid change and how insurers can balance innovation with responsibility. Q. Darryl, with digital disruption reshaping the insurance sector, what …

Cyber crime is steadily escalating in South Africa’s insurance sector. More and more insurance companies are recognising the need to integrate cybersecurity into their Enterprise Risk Management (ERM) frameworks. With the surge in cyber threats, particularly ransomware attacks, and the evolving regulatory environment, insurance companies require a holistic approach to risk management that encompasses cybersecurity …